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Videoconferencing – An Innovative Approach to Knowledge Management

An effective organization must document and communicate the knowledge of its workforce to ensure that all information stays within the organization when employees move on. This concern increasingly becomes a priority as demographic shifts and workplace trends change the face of the Federal workforce.

Visual communication technologies such as telepresence, high-definition videoconferencing, and PC video offer agencies the tools they need to effectively capture and transfer knowledge to maintain and improve productivity in the face of major employee changes.