Centre Of Excellence
A Centre of Excellence is an accredited, dedicated demonstration
facility setup by a partner at their own premises to show and
demonstrate TANDBERG solutions. There are set criteria which a partner
must meet in setting up a Centre of Excellence for them to be awarded
this accreditation. The criteria cover room size, layout, furniture &
lighting, demonstration equipment, branding, demonstration training and capability.
Accredited Service Partner
TANDBERG Accredited Service Partners are committed to a high quality
service practice that provides on-going service and support allowing
customers to realize the maximum return on their investment. In order
to be recognised as an Accredited Service Partner, partners have to
undergo a stringent accreditation process and on-going assessments
that measures their competency and ability to deliver TANDBERG branded services.
Total Service Fulfillment Installation & Maintenance Partner
Partners holding the TANDBERG Total Service Fulfillment Installation and Maintenance
certification are accredited by TANDBERG to deliver installation and maintenance
services on TANDBERG Telepresence T3 systems. Partners undergo a strict
accreditation process and must maintain a stringent set of certifications
in order to demonstrate their capabilities.
Total Service Managed Service Provider
TANDBERG Total Service Managed Service Providers are accredited by TANDBERG
to deliver networks capable of delivering a high quality video experience and
Video Managed Services to customers. TANDBERG Total Service Managed Service Providers
are subject to a stringent yearly audit that covers all aspects of managed service
delivery, from network provision to VNOC engineering skills.
VC Specialist
A VC Specialist partner has extensive expertise in visual communications
and TANDBERG products. They typically have a broad skill set across the
full product range in order to deliver a total solution to customers. As
well as product knowledge they offer the highest level of delivery,
implementation and service to the customer supporting their solutions.
AV Specialist
AV Specialists have expertise in room integration. They have especially
good knowledge of the TANDBERG integrator products and how they work in
room environments with other technology such as AMX controls. Most of their
business with TANDBERG is in these integrator products and some network
infrastructure. A typical AV integrator will have a specialist VC team with
a good level of sales and technical knowledge on video conferencing.
System Integrator
System Integrators are focused around networking, operating environments,
storage and contact centre technologies. They therefore have specialist
skills in these areas as well as in consulting, integration and managed
services to create customized solutions.
TANDBERG Total Service Managed Service Providers are accredited by TANDBERG to deliver networks capable
of delivering a high quality video experience and Video Managed Services to customers.
Video Managed Services include:
24x7 Concierge Services
Endpoint and Infrastructure monitoring
Network monitoring
Conference scheduling
Bridging
Gateway Services
Issue management
TANDBERG Total Service Managed Service Providers are able to deliver video managed services on both the network they provide to a customer or a customer’s own network.
TANDBERG Total Service Managed Service Providers provide total communication and network infrastructure management, bringing the values below to the customer:
Ensure success and ease of use for all customer video equipment
Guarantee the experience of TANDBERG Total Telepresence
Lower cost of ownership and eliminate the need for specialist skills
Provide high availability, reliability and performance
TANDBERG Total Service Managed Service Providers are subject to a stringent yearly audit that covers all aspects of managed service delivery, from network provision to VNOC engineering skills.
Note: This list covers the EMEA region only. If you are looking for a TANDBERG Total Service Fulfillment Installation and Maintenance Partners and Accredited Manager Service Provider in the Americas or Asia Pacific, or a partner with a different certification type, please contact tandberg@tandberg.com.
To sort by Partner Name or Country/City please click on the desired table header.
Partner Name
Country/City
Specialization
ASP
CoE
TMSP
TFP
mvision
United Kingdom, London
VC Specialist
Visual Conference Group
Sweden, Stockholm, Göteborg Norway: Oslo Finland: Vantaa Denmark: Copenhagen
Whether you’re new to video conferencing or looking to maximise the investment you originally made, mvision offers a range of fully-managed solutions that best suite your needs.
By removing the bandwidth issues, IT resource problems, and high cost of traditional video conferencing, we’ve been able to bring the benefits of world-class visual communications within the reach of even the smallest organisations.
Zero up-front capital expenditure
No impact on facility or IT resources
No additional bandwidth requirement
Unprecedented ease of use
Alternatively we can build you a custom-made video conferencing solution either integrated into your network or hosted in our secure hosting centre. We can then supplement your video solution with our Concierge services.
mvision Credentials
TANDBERG Managed Video Network of the Year 2008
TANDBERG Platinum Partner 2008
TANDBERG Accredited Service Partner 2008
TANDBERG Certified Service Partner 2008
TANDBERG World’s First ‘Centre of Excellence’
TANDBERG Telepresence Partner 2008
We supply a Complete Homeworking Network to TANDBERG
Come and see our Central London video showroom – which was awarded the prestigious ‘Centre of Excellence’, and one of a handful of locations in Europe that has TANDBERG Experia.
Visual Conference Group (VCG) was founded in 2002 and has become a leading provider of visual communication in northern Europe. With offices in Sweden, Norway, Denmark and Finland VCG delivers a full service video communication solution.
- Through our unique service, meetingAgency™, we deliver high quality meetings to our customers, says Patrik Christiansen, CEO. – Our mission is to provide our customers with 100% successful meetings.
VCG has the knowledge and organisation to demonstrate, design and support the TANDBERG Total Visual Communication Solution, from integrations with the IBM and Microsoft PC solutions, to smaller desk top systems and the high performance telepresence room. It’s all about seeing the possibilities!