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TANDBERG Webinars
December 3, 2009
Business has a new look and it’s in high definition. Telepresence is a must have for competitive businesses today and understanding how it can seamlessly integrate into your work environment can give you a quick advantage. Organizations of all sizes are seeing substantial cost savings, increased productivity, improved communication and collaboration. The result: faster decisions and a connected workforce that is no longer constrained by technology, time, or geography.
Join TANDBERG for a discussion on the unique advantages of telepresence, how it can help you become more competitive, and how the technology will evolve going forward.
- Moderated by featured guest Gartner analyst, Scott Morrison
- Ben Finch, Project Manager Global Technology, Latham & Watkins LLP
- Jerry Monroe, Director of Telepresence, TANDBERG
- Torkel Mellingen, Global Interaction R&D, TANDBERG

Wednesday, October 28, 2009
12:00 PM EDT / 11:00 AM CT / 10:00 AM MT / 9:00 AM PT
David Luff, TANDBERG Global Bank & Finance Practice Leader
Join David Luff, TANDBERG’s Global Bank & Finance Practice Leader as he addresses credit union industry challenges and the innovative technology solutions used to overcome them.
Additionally, Mr. Luff will discuss video conferencing as a strategic application and how the New England Credit Union (Australia) uses video communications to overcome a number of challenges including:
- Extending specialty services
- Linking Executives and staff
- Ensuring operating standards are kept up-to-date in all locations
- Reduce unproductive travel time

Accordent Technologies and TANDBERG Present:
Featuring
Bruce “Zip” Zieper, Senior Product Manager, TANDBERG Americas
Mike Newman, CEO, Accordent Technologies
TANDBERG and Accordent Technologies™ have joined forces to help organizations leverage two of the today’s most powerful business communications tools – TANDBERG’s telepresence and high-definition video conferencing products and Accordent’s multimedia content management solution.
With TANDBERG’s Content Server (TCS), you can record more than just your business meetings – create a video library of video calls, presentations, training sessions, and more. Accordent’s Media Management System (AMMS) allows you to centrally manage catalog and secure your video content and online media assets. These powerful technologies, when used together, enable you to transform your business, do more with less, and see a higher return on your video and streaming technology investment.
Watch this live webinar and you’ll learn how this joint solution:
- Automatically detects archived video conferencing content from the TCS and imports it into the AMMS
- Enables archived content recorded to the TCS to be organized, managed and searched via an online portal
- Authenticates users and tracks and reports all their viewing activity including what they watched, for how long and where they are from
See how this seamless integration enables you to reach more audiences and get more from your video conferencing investment!

TANDBERG Webinar Series
Video Conferencing: Overcoming Industry Challenges
Now more than ever organizations are looking for ways to transform the way they work, educate students or treat patients – all while doing more with less and becoming more environmentally responsible. Join TANDBERG industry experts from the manufacturing, healthcare, finance and education industries as they discuss research on how organizations are using video conferencing to address their biggest challenges.
JohnPaul Williams, Global Manufacturing & Energy Practice Leader
Join JohnPaul Williams, TANDBERG’s Global Manufacturing Practice Leader as he discusses how telepresence and high-definition video conferencing has emerged as the key to solving a host of manufacturing challenges including:
- Finding and screening new offshore partners
- Controlling international production processes
- Retaining highly skilled workers
- Keeping project teams in sync

Healthcare
Joe Diorio, Healthcare Market Manager
Join Joe Diorio, TANDBERG’s Healthcare Market Manager, as he discusses how telepresence and high-definition video conferencing is solving the top challenges faced by healthcare providers and organizations, such as:
- Increase patient access to specialists
- Improve delivery of treatment and care
- Reduce the need to transfer patients and thus retain revenues
- Recruit and retain top talent

Banking & Financial Services
David Luff, Global Bank & Finance Practice Leader
Join David Luff, TANDBERG’s Global Bank & Finance Practice Leader as he discusses how telepresence and high-definition video conferencing has helped financial institutions overcome a number of issues including:
- Extending specialty services
- Ensuring profession certifications
- Ensuring operating standards are kept up-to-date in all locations
- Reduce unproductive travel time

Education
Jan Zanetis, Education Market Manager
Join TANDBERG’s Jan Zanetis, Education Market Manager, as she discusses how telepresence, lecture capture and mobile
video conferencing
- Increasing access to experts and new content
- Delivering instruction and therapy for special education and homebound students
- Allowing districts to reach more students with the same staff
- Bringing together students from different cultures for collaboration

Available to View on Demand
Join TANDBERG’s Jan Zanetis as she chats with Adora Svitak, renowned author, teacher, literacy mentor, and prodigy. Eleven year old Adora has been working with students in person and over video for years to share her writing while inspiring them to create their own stories and poems. Participants will learn tips on how to motivate their own students, whether they be young children or full grown teachers. Learn how she makes the most of technology tools to engage students and get her lessons to come across at a distance. Most of all, participants will be amazed at the confidence and perception of Adora, a young lady that is quite at home on CNN, Oprah, or in your classroom. Join us and be inspired!
If you have not heard of Adora, here’s her site: http://www.adorasvitak.com.

Remote workers, mobile executives, crisis response teams - all are dispersed teams with one common need - they require sustained effective communications at all times.
Of course, It's easy to see why communication is critical in situations such as first responders who are faced with saving lives and a matter of minutes could mean life or death. However, every dispersed team faces critical communication issues. If a remote worker doesn't understand a new procedure or a traveling executive is concerned a message was misconstrued, the consequences can create stressful situations and reduce productivity.
You're invited to join TANDBERG's Scott Feinberg for an event highlighting the issues facing dispersed teams:
Available to View on Demand - Dr.
Robert C. Chandler, Chair of the Communication Division of the Center for
Communication and Business at Pepperdine University, discusses the role of communication in stressful situations, crises or organizational emergencies. Communications tend to break down in situations with heightened stress, and Dr. Chandler will discuss the critical issues faced by dispersed teams and how video communication is being used to address a number of them.

Now Available on Demand
Presenters: JohnPaul Williams, TANDBERG Global Marketing Manager - Manufacturing & Energy
Summary: Increasing globalization has generated new challenges in effective supply chain management. The forces molding supply chains today are being driven by:
- The need to find and use talent anywhere in the world.
- The need to respond immediately to changing market conditions.
- The expectation of continued price reductions, and in some industries, a scarcity of raw materials.
Visual communication solutions enable organizations to better meet these new challenges and to accomplish objectives faster and easier, often with fewer resources. With advancements in video technologies and IP networks, global supply chain collaboration and event management can be handled in real-time, eliminating travel, reducing costs, and speeding innovation. By attending this session, you'll learn how leading companies have crafted a communication strategy that speeds collaboration leading to increased innovation in the supply chain.
Williams has many years of experience as a global operations executive with P&L responsibility leading innovations in manufacturing, quality and engineering. His Industry experience includes telecommunications, process controls, military avionics, consumer goods and medical equipment design and manufacturing. He has been a successful senior quality officer implementing Lean Manufacturing and Six Sigma methods, including developing strategic sourcing partnerships that increased competitive advantage. One of the plants he managed won the Shingo Prize for Manufacturing Excellence.

Now Available on Demand
Presenters: JohnPaul Williams, TANDBERG Global Marketing Manager - Manufacturing & Energy
Summary: Increasing globalization has generated new challenges in effective supply chain management. The forces molding supply chains today are being driven by:
- The need to innovate, find and use talent anywhere on the globe.
- The expectation of continued price reductions and in some industries over capacity both of which put downward pressure on pricing.
- The need to respond to changing market conditions immediately depending on demand signals.
Learn how leading companies are using visual technologies to bring their supply chain performance to new levels.
Increasingly in the 21st century the capabilities and speed of a businesses supply chain determine its competitive advantage and greatly influence customer satisfaction. The integration of visual communication into a business process enables new level of performance and the process becomes more inclusive despite and geographic barriers.
John Paul Williams, whose plant won the Shingo Prize for Manufacturing Excellence and has developed supplier development strategies and programs on a global basis, will review best practice case studies and the major new trends in Manufacturing Supply Chain Strategies.

Now Available on Demand
Presenters: Jan Zanetis, Market Development Manager-Education and Training, TANDBERG, Lance Ford, Technology Coordinator, Howe/Hodgen Public Schools, Apple Distinguished Educator
Summary: We hear a lot these days about how schools are not addressing skills necessary for graduates to be successful in a "flat world" economy. Many states are exploring the inclusion of these types of skills via the 21st Century Skills Framework. The Student Outcomes for 21st Century Skills include:
- Global awareness
- Communication and collaboration skills
- ICT (Information/Communication Technology) Literacy
- Social and Cross-cultural skills
What better way to address these types of skills than through the use of an interactive tool that global businesses have been using successfully for years: videoconferencing. In this webinar, Jan Zanetis and Lance Ford will take a look at how K12 schools are using videoconferencing, along with other emerging technologies, to bring students together. They will share examples of how teachers are connecting their students with people around the block and around the world to solve real world problems in a collaborative environment.
Join us to Learn:
- Ideas to incorporate the 21st Century Skills Framework in your district.
- Ways districts are using
video conferencing to connect students.
- Critical considerations when implementing a videoconferencing program.
- Best practices for incorporating 21st Century Skills in your curriculum.

Now Available on Demand
Presenters: David Luff, TANDBERG Global Bank & Finance Practice Leader
Summary: Successful banking institutions know it is essential to provide personal contact with a full complement of financial products and services from the individuals within your organization that have that particular expertise. But how do you deliver the same full-service offerings at each and every branch location with limited resources, limited staff coverage, and growing customer demand….all while minimizing costs?
The answer lies with TANDBERG’s Real Time AdvisorTM visual communication solution. TANDBERG is helping retail banks, community banks and credit unions see the benefits of natural communication. Our Real-Time AdvisorTM solution allows you to connect your customers and financial experts anytime, anywhere as though it were an intimate face-to-face discussion.
- Discover how TANDBERG's video communication solutions can improve your overall operational efficiencies while maximizing customer relationships.
- Learn how to provide your customers expert advice anytime, anywhere using TANDBERG’s Real-Time AdvisorTM.
- Experience a unique delivery capability that can now be strategically applied across your entire retail delivery channels (i.e., branch, online, call centre, mobile banking, and advisors) to support your customers at point of need.
Also Learn ...
- Learn why banks are adding a new delivery channel, i.e., the video channel, to provide a better customer experience and higher levels of service;
- Discover the advantages of providing real time advice to your customers, anywhere, anytime;
- Hear what has changed to allow video banking to become a reality; and,
- Understand the trends that are pushing more retail banks and wealth advisory firms to virtualize their experts.

Now Available on Demand
Presenters: Joe Diorio, TANDBERG GEM Sales Manager, John Moynihan, Chief Technology Officer, Specialists on Call
Summary: Responding to a national healthcare crisis -- the need for rapid, effective treatment of stroke patients and the shortage of critical care stroke neurologists -- Specialists On Call, Inc., is the first teleneurology service accredited by The Joint Commission. This new delivery model for healthcare uses interactive video communications to extend access to emergency specialists and provides specialty consultations for patients, treating physicians and hospitals that are challenged to get specialty physicians to the hospital, especially for emergencies. The largest and busiest teleneurology practice in the United States, Specialists on Call’s telepsychiatry and teleradiology practices are growing steadily as well.
Join Joe D'iorio of TANDBERG and John Moynihan, Chief Technology Officer, Specialists on Call, as they discuss the impact of this business model on hospitals, doctors and patients. During this interactive web event, Joe and John will discuss how Specialists on Call uses video communications to provide more timely healthcare to save patient lives, offer specialist physicians the opportunity to focus on their specialty, and improve the bottom line for hospitals at the same time. A question and answer session will follow their presentation.
Join us and Learn:
- A new delivery model for stroke assessment and treatment.
- How telemedicine will help address the critical shortage of specialist physicians by:
- Increasing access to specialists.
- Allowing specialists to focus solely on their specialty.
- Improving hospital ability to provide care.
- Benefits of telemedicine for patients, hospitals and physicians.

Now Available on Demand
As companies deploy video communications technologies that can be leveraged by everyone in the enterprise, their focus should be implementing a total solution that enables management, network control and firewall traversal. Once a platform like this is in place, companies can layer on the specific needs of their employees, including multi-point conferencing; gateways for seamless voice and video connectivity between IP and ISDN networks; archiving and recording; and any mix of endpoints they require in seeing a greater ROI. A total-solution approach will deliver this return while protecting your investment: Companies can add new technologies or capabilities, easily and transparently, at any time, and with no disruption to the end user experience.
During this program, Melanie Turek, Principal Analyst with Frost & Sullivan, will deliver best practices for leveraging maximum value from visual communications. Hear from Tampa Electric Company and Dewey and LeBeouf LLC as they share their thoughts and experiences with an end-to-end solution.
ABOUT Frost & Sullivan
Frost & Sullivan, the Global Growth Consulting Company, partners with clients to accelerate their growth. The company's Growth Partnership Services, Growth Consulting and Career Best Practices empower clients to create a growth focused culture that generates, evaluates and implements effective growth strategies. Frost & Sullivan employs over 45 years of experience in partnering with Global 1000 companies, emerging businesses and the investment community from more than 30 offices on six continents. For more information about Frost & Sullivan?s Growth Partnerships, visit Frost & Sullivan.

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Now Available on Demand
Evidence points to a compelling shift in technology and communication practices in the financial services industry that will have a dramatic impact on business processes and relationship management. The introduction of video communication will influence sales, marketing, product development, and become a catalyst for business transformation.
Learn about:
- The business and technical drivers and social trends that are leading financial institutions around the world to deploy videoconferencing and personal telepresence solutions throughout their organizations.
- The challenges some organizations face when looking to embrace this change and the consequences for organizations that don't.
- Best practices and guidance on when to video-enable your organization and how to leverage this technology throughout the enterprise.
About the presenters:
Presenters: Julio Gomez is Global Head of Research at Financial Insights. Mr. Gomez is widely known and highly respected in the industry as the founder and CEO of Gomez, Inc., a leader in Internet quality measurement services. He has significant expertise in the areas of electronic trading, online banking, e-commerce rankings, and site performance. Formerly a sales and trading executive handling fixed income, large LBOs, and corporate underwritings with HSBC, Security Pacific and Bank of Boston, Mr. Gomez has direct experience in Capital Markets, Corporate Lending, and Retail Financial Services. Since 1996 he has focused on the impact of technology on the Financial Services industry, and is regarded globally as a leading Financial Services Technology strategy expert.
David Luff is TANDBERG's Global Bank & Finance Practice Leader responsible for providing strategic direction in the application of visual communications to the business processes of Financial Institutions. Mr. Luff developed TANDBERG's Real Time AdvisorTM which allows retail oriented financial institutions to use videoconferencing to provide an enhanced customer experience across all delivery channels delivering expertise at point of need for revenue generation and cross-sell. He has also worked with many of the Fortune 500 to create visual communication solutions that seamlessly link critical stakeholders of staff, partners and customers providing enhanced operational efficiencies.

Now Available on Demand
Alan November, a long-time leader and visionary in the area of Education Technology, joins Jan Zanetis, Market Manager for Education at TANDBERG to discuss the power of students as content creators. We see this exciting application of video conferencing in K-12 classrooms growing and gaining a lot of attention from educators. As a perfect example of the constructivist approach to teaching, some educators find that turning the technology tools over to their students and challenging them to create content motivates them to engage in more independent learning opportunities. We will discuss how this application empowers students, helps them build a strong work ethic and develops self-directed learning skills. We will end the presentation with the announcement of an exciting new program targeting this promising new application!

Now Available on Demand
Presenter: Rick Snyder, President of TANDBERG Americas, as he explains how companies can use Information and Communication Technology to reduce their global footprint without sacrificing the bottom line. With the goal of helping corporations proceed along the "green adoption curve," Rick will provide workable ideas that will have business leaders rethinking the role of technology in environmental change.
- Green technologies that raise your organization's competitive advantage while cutting your carbon emissions.
- Consumer attitudes towards climate change and its impact on corporate brands.
- Workplace initiatives for a positive environmental impact.
Real-life success stories of carbon reduction.
- TANDBERG's "Manifesto for Action".
About the presenter: Rick Snyder, President, Americas, heads TANDBERG's largest theatre of operation, which includes Canada, the United States, Mexico, and Central and South America. Rick joined TANDBERG in April 2005, and has nearly 25 years of leadership experience in the technology industry. Prior to joining TANDBERG, Rick served as CEO of ReView Video, a value-added distributor of conferencing products and services. Previously, Rick held executive positions at Williams Communications, Executone, Octel, and Bell Atlantic. Rick is a board member of the IMCCA, a not-for-profit association representing the Collaborative Conferencing industry and is in charge of their "GoGreen" initiative. Rick graduated from Loyola College with a degree in business administration.
Now Available on Demand
Chris Skinner, Financial Analyst
Video communication is becoming more widely used in the financial industry; within the company, with partners and customers. Video can be used in the compliance, risk and audit areas of the bank as a tool for more effective record keeping and management and, particularly, as a method of ensuring reputation risks are avoided at all costs. Join us today to learn more about financial communication compliance for risk management and in the context of possible future regulation.

Now Available on Demand
Presenters: Peter Brockman, President, Peter Brockman & Company
Wayne McAllister, Sr. Vice President of Global Services, TANDBERG
Video communications is going through a significant transformation based on the great improvements in equipment, widespread availability of lower cost and higher speed networks and the increase in user expectations which raises the bar for experience-affecting service attributes.
Peter Brockman, President of Brockman & Company and Wayne McAllister, TANDBERG’s Senior Vice President of Global Services as they provide the business case for telepresence and video conferencing Managed Services
Learn how Managed Services can help your organization experience the full impact of B2B visual communications by:
- Reducing costs
- Improving user satisfaction
- Increasing service flexibility
- Delivering a compelling ROI

Now Available on Demand
Presenters: Jerry Monroe, Director of Telepresence Solutions, TANDBERG
Rob Beevers, Telepresence Manager, TANDBERG
With the globalization of business and decisions increasingly involving people from around the world, it is time to experience the future of Telepresence. The premier face-to-face meeting experience, regardless of distance. An environment where you can get everyone on the same page and speed decision-making. Bring in the right people at a moment’s notice. Always with an on-time arrival. Welcome. Your seat is waiting.
Jerry Monroe, Director of Telepresence Solutions and Rob Beevers, Telepresence Sales Manager as they discuss the business drivers and value propositions for Telepresence.
- Dramatically reduce travel costs and unproductive downtime
- Respond to threats and opportunities with greater agility
- Strengthen collaboration, management cohesion and accountability

Now Available on Demand
Presenters: Alan D. Greenberg, Senior Analyst & Partner, Wainhouse Research
Jan Zanetis, Education Market Manager, TANDBERG
Learn how your state stacks up against the rest of the country in videoconferencing adoption in the classroom. Join Alan Greenberg of Wainhouse Research and Jan Zanetis of TANDBERG as they discuss this report assessing the growth and evolution of classroom-based videoconferencing in U.S. classrooms. Jan and Alan will discuss the findings, their significance and what this means for distance education in the classroom. Find out what’s driving the 31% growth in classroom-based videoconferencing since 2006 as well as the following:
- The extent of adoption as compared to 2006 adoption rates
- How many schools and classrooms are likely enabled for professional-quality videoconferencing
- New drivers for adoptions: economics, evolving content and applications, equity and need for professional development
- Obstacles to success and success factors
- Whether or not interactive videoconferencing in the classroom is helping educators achieve their academic goals for learners.
About Alan Greenberg:
Alan D. Greenberg, Senior Analyst & Partner, Wainhouse Research, is practice manager for the Wainhouse Research Distance Education and e-Learning advisory service and also covers mobile conferencing and the suite of unified communications technologies as they are applied for education and e-Learning. He has almost 25 years experience as consultant, analyst, communicator, and strategist.
About Jan Zanetis:
Jan Zanetis, Education Market Manager, TANDBERG, is a career educator and came to TANDBERG from Vanderbilt University in Nashville, Tennessee. While at Vanderbilt she served as the Director of the Virtual School. At the Virtual School she developed and delivered thousands of hours of interactive video presentations for K-12 classrooms featuring Vanderbilt faculty, staff and students as presenters.

Now Available on Demand
Presenters: Joe D'Iorio, Healthcare Market Manager, TANDBERG
Kerrie Hora, Regional Grants Manager, TANDBERG
Video communication has proven to be the new way of delivering healthcare. Hospitals and healthcare networks across the globe are adopting video at astounding rates as they realize the power of connecting rural and urban facilities, experts and underserved populations. However with budget cuts and belt tightening, one of the biggest questions we hear from healthcare providers is "how do I pay for it?". Stimulus funding coming through the American Recovery and Reinvestment Act sounds good, but what can it be used for? How do you get it?
Join TANDBERG's video and grant funding experts as they discuss these and other pressing questions including information on grants such as:
- Health Resources & Service Administration (HRSA)
- Community Based Job Training Grants
- Community Health Center & Indian Health Services funding
- And many more!
Register Today to Join this Interactive Session!

Now Available on Demand
Presenters: Michael Manley, Director of Outreach at the UAMS Center for Distance Health & Joe D’Iorio, TANDBERG Healthcare Advocate
Watch Michael Manley, Director of Outreach at the UAMS Center for Distance Health, and Joe D’Iorio, TANDBERG Healthcare Advocate, as they discuss the key advantages of telehealth to the tertiary hospitals, remote facilities, specialty centers – and most importantly to the patients.
Special guest, Dr. Curtis Lowery, Dept Chair OB-GYN at UAMS, will join to discuss specific cost savings and advantages to the tertiary hospital – including the ability to make effective use of the specialist’s time, the ability to bring in other counselors to help the patient understand and move forward without the need for even more visits to the hospital.
Other points of discussion will include:
- Interacting with high risk patients from remote areas on more frequent basis
- Decreasing costs for Medicaid transportation issues
- Placing revenue back to local hospital versus transporting
- Facilitating emergency response network across multiple medical specialties
- Raising competency of remote professionals through increased specialist interaction
- Leveraging existing equipment for local hospitals to expand care services

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