TANDBERG will officially unveil its new tagline – See: performance – this coming March. You’ll start to see this message appear on the Web, at trade shows, in advertisements, and around our offices. Discover has a preview of TANDBERG’s new branding campaign and the meaning behind this message.
See: performance encapsulates two concepts essential to TANDBERG’s mission – the unique power of visual communication and the importance of people.
When you see someone face-to-face you know how well they understand you. You can see the passion they bring to a project, you can see their commitment to accomplish it and you can see the results of working together. The ability to see each other is what brings collaboration to life.
And the second word? It is the performance of people that really drives productivity. Video allows people to perform at their best by drawing on all of their assets, including their knowledge base and their communication skills. To make that possible, the technology also needs to perform – reliably, seamlessly, and powerfully.
Campaign contest
What else can you “see” by using TANDBERG’s video solution? You can “See: balance” by allowing your employees to travel less frequently. You can “See: green” by realizing environmental savings. We invite you to suggest a word that would follow “See” in an upcoming campaign. You’ll have a chance to win Video Eyewear! Send all suggestions for words and an explanation of your idea to discover.
Learn more about how people See: performance in our new corporate video.
Welcome to a new world in which every part of an organization is video-enabled. TANDBERG’s virtual office building lets you peek inside conference rooms, executive offices, and cubicles to see how everyone is connected through the Total Solution. Regardless of distance, teams collaborate with staff at the airport, on the manufacturing floor and at home. Enter each office to see product detail on video endpoints and reach onto the shelves of the IT room to understand the infrastructure that brings the Total Solution together.
The buzzword in videoconferencing these days is telepresence – high-end systems with large plasma screens and engineered environments that truly make you feel as though everyone on camera is in the same room.
TANDBERG now offers an industry-leading solution for customers that desire the intimate, face-to-face experience of telepresence. TANDBERG Experia is a High-Definition, adaptable collaboration solution built on TANDBERG's MXP technology platform.
Experia is designed for those customers who prefer an integrated telepresence solution that adapts to existing room spaces and can be moved and re-installed easily. It is interoperable with standards-based videoconferencing systems, further leveraging your existing investment in video and visually uniting your entire organization from telepresence rooms, to conference rooms, to the desktop.
Many potential issues that can negatively impact the videoconferencing experience are actually inherent in the network. Low picture quality, jerky movement, and latency can all be caused by networks that are not designed to support or prioritize video traffic.
This can be particularly true for videoconferencing users deploying a large number of High Definition systems or telepresence solutions where bandwidth availability presents an additional obstacle.
Through TANDBERG's integration with Hewlett-Packard (HP) we can provide customers the option of a fully-managed, ultra-fast video network that eliminates quality concerns, maximizing the user experience and providing utility-like reliability for all your visual communication needs.
TANDBERG customers will be able to access HP’s Halo Video Exchange Network (HVEN), the only global, high-bandwidth, full-duplex fiber-optic network dedicated exclusively to visual communication. Deploying TANDBERG solutions on HVEN guarantees the highest call quality for all calls across the network, fully unleashing the power of TANDBERG's complete range of High Definition video systems. This private, dedicated network assures real-time communications and eliminates conflicts with other networks.
What’s more, it allows customers to opt-in to a global directory uniting all HVEN connected users – the video white pages of the future.
Our integration with HP Halo also means TANDBERG customers will have the option of making HP's fully-managed, immersive collaboration studios a part of their complete visual communication solution, enabling the Halo environment to link up with any standards-based video systems within or outside your organization.
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Experience the power of a full telepresence solution.
You can find out more about the growth of telepresence and TANDBERG’s telepresence solutions in this Webinar, featuring Wainhouse’s Andrew Davis.
Perot Systems Corporation delivers global technology-based business solutions to help organizations control costs and cultivate growth. With headquarters in Plano, Texas, Perot Systems has over 20,000 associates, as well as office locations and clients worldwide.
Perot Systems projects often incorporate multi-party teams, working across international time zones. TANDBERG’s multipoint capabilities and Expressway firewall traversal solution help Perot Systems achieve real-time face-to-face interaction regardless of location. In fact, Perot Systems has had such success using TANDBERG for its own communication, it now includes video in its menu of application and infrastructure solutions for its client engagements.
Discover sat down with Dan Gleason, Senior Videoconferencing Engineer of Perot Systems, to learn more about his secrets for a successful video implementation.
Q: What was the impetus for introducing video to Perot Systems?
A: We actually started with ISDN video in the mid-1990’s, but we needed a tech to set it up, and it was constantly going down. In 1995 we removed all 10 units and had no videoconferencing at all until 2004. When I saw a TANDBERG IP unit at a customer site, I thought we needed to evaluate it again.
India was the catalyst for re-introducing video. We bought one unit and all the teams that had business in India started using it. Meetings were going so much better because you could see by the look in people’s eyes that they truly understood what they were being asked to do. Between 7 and 9AM there was always a scramble for that one room. Now just in Plano we have 12 units and an equal number in India. On any given day we may have five to seven simultaneous calls going to India.
We do a lot of global deployments and video helps us navigate cultural differences. As of January 2007, we will have units in Mexico, Philippines, and London. This year we are looking at implementing video in Romania and China.
Q: How do you measure your success from using video?
A: Here’s one example: We deployed video in a software development team area. Every time they sent someone to India it cost $9,000 per head per week. And, it was taking up to 24 hours in each direction for travel. We measured a net savings of over $1,000,000 with just one unit, in one team. And, there’s no lost down time.
Plus, being able to use video with our clients deepens the relationship. You have a lasting impression of that person - you can put a face to a name and a voice. There is an added value of sincerity and compassion.
Q: What has helped to speed your adoption of video?
A: We created instructions for each room for basics, keeping it very simple. People don’t want to read pages of information, you have to make it easy for them.
We have a simple procedure and that is: book any room that has videoconferencing equipment and it is yours to use without any worries of internal charges. By keeping it simple and readily available for our associates, we know that the tools are in place to avoid expensive travel habits. As individuals use it more and more, several internal business units have purchased additional videoconferencing units for their personal meeting rooms and offices as a convenience. Several associates are gearing up for the rollout of desktop videoconferencing.
One group leader has purchased more units recently so his team in India, Philippines, Plano, and Nebraska, can work in a MultiSite environment in unison. I won’t order a unit that doesn’t have MultiSite. Then you can simplify scheduling so that you can set up a call on the fly, on your own time.
Q: What advice would you have for a new customer rolling out IP video for the first time?
A: The Expressway solution is one of the first things to implement if you want to talk to anyone outside of the company. It’s well worth it for the dollar value.
Don’t be afraid to start small, with just a couple systems. If you have remote offices, put them on IP addresses on the internet with a strong and stable ISP connection. That way anyone on the outside world can call you and you can call anyone else. It also gets you ready for TMS and all the other pieces of a full solution. One caveat – if you put them on an ISP, you must realize there is no Quality of Service (QOS.) Order three to four times the bandwidth required for ‘wiggle’ room.
We don’t provide ISDN any more. We have changed out most of our networks to MPLS (variable network on demand) to accommodate peak hours.
Q: Why are you such a firm believer in Expressway?
A: It is your best protection for having an open connection into your company’s network environment. For security reasons you don’t want to open up inbound ports from the public side of the network as it’s too easy to be attacked by hackers. This is a key piece to keeping security intact. I have used it with clients in the U.S. Federal government, banking and hospital sectors and passed all security protocol issues. We use it with external consultants, customers, and for special projects. When our CEO and other senior executives do college speeches or conferences, we can host a meeting directly from their office.
Expressway firewall traversal solution
Q: What’s the reaction of your clients to IP video?
A: Since 2004 we’ve been offering our customers video as part of our outsourced IT program. Our customers are mainly large, Fortune 1000 firms looking to reduce their costs. They average a savings of 33% through outsourcing with Perot Systems because they can take advantage of our pooled services. Currently only one in 15 has video installed but they like that they can save on travel costs and therefore are looking at expanding their budgets to include videoconferencing.
Q: What new features and functionality are you implementing now?
A: We are putting HD in every data and command center. These centers are up to 20,000 square feet and like NASA control rooms. We are installing encrypted microphone and headsets so you can walk around and do a video call wirelessly from within the command center floor. I’d love to have HD in every site, but it takes time to do the conversion.
We are looking at the TANDBERG Content Server for our quarterly all-hands meetings. Instead of hosting up to 20,000 people on one bridge call at one time, we can host two global calls for the live viewers and record them for anyone else.
We are also experiencing a massive shift to the desktop. Twenty-five percent of our desktops will have a Movi-style solution by the end of 2007.
TANDBERG’s new Executive Briefing Center (EBC) has just opened in the Reston, Virginia office. The EBC houses several video environments, including a small office/home office, executive office, distance education room, industry solutions room, and telepresence room.
On February 22nd you can visit the EBC at our Open House Event. Or, you can always contact your TANDBERG account manager or partner to make arrangements to visit the facility.
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Perot Systems Corporation delivers global technology-based business solutions to help organizations control costs and cultivate growth. With headquarters in Plano, Texas, Perot Systems has over 20,000 associates, as well as office locations and clients worldwide.